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Firmware

File Name Whatsminer-M6x&M5x&M3x-all-20230911.12.bin
File Size 20MB
Update time 2023.11.8
Operation Download
Instruction

1. Applicable mode

1.1 M60 series/ M50 series/ M30 series etc.;

1.2 High mode can be only supported, also require the input voltage over than 230VAT;

1.3 Tutorial video: https://youtu.be/L-gpDzD9YCU

2. New version highlights

2.1 Support Pool TLS safety transportation protocol;

2.2 Fix some pool connection and no hash issues ;

2.3 Strengthen the safety of firmware: device will reboot 2 times during upgrading,the version name will be end with"NeedUpgradeAgain" at 1st time,please wait for 2nd reboot, after that it will be changed to target version;

2.4 Fixing other bugs;

2.5 Online upgrading to version earlier than 20221009 is prohibit,suggest to match with tool whatsminertool-8.2.1

2.6 The WhatsMiner API version is V2.0.5_20230911;

2.7 If your whatsminer firmware version is newer than this firmware version, please do not upgrade!

Manual

File Name File Size Instruction Update time Operation
whatsminer product manual.pdf 2MB Including M30 series, M50 series and M60 series of air cooling, hydro cooling and immersion cooling miners. 2023.11.14 Download

Operational Guidelines

File Name File Size Update time Operation Instruction
WhatsMiner Hydro Cooling Operation Guide V1.3.pdf 3MB 2023.10.20 Download WhatMiner Hydro Cooling Operation Guide:

1. This document takes the M33S++ as an example to introduce various operations in detail, and other models operate are the same;
2. Applicable models: M34S+, M33S, M33S+, M33S++, M53, M53S, M53S+, M53S++, etc.

WhatsMiner Air-Cooling Miner Operation Guide V1.1.pdf 4MB 2023.11.09 Download WhatMiner Air-Cooling Miner Operation Guide:

1. This document takes the M50S as an example to introduce various operations in detail, and other models operate are the same;
2. Applicable models: M20, M20S, M20S+, M21S, M30S, M30S+, M30S++, M31S, M31SE, M31S+, M50, M50S,M60,M60S etc.

Partition diagram.pdf 102KB 2022.12.02 Download Hole size of air cooling miner

Miner error code document

File Name File Size Update time Operation Instruction
Error Code Description 20231031.pdf 78KB 2023.10.31 Download 1.General error code document of the whatsminer;

API document

File Name File Size Update time Operation Instruction
WhatsminerAPI2.0.5_20230508.pdf 561KB 2023.08.21 Download It supported by firmware which later than 20230508

Tools

File Name File Size Update time Operation Instruction
WhatsminerTool-8.2.1.rar 24MB 2023.09.12 Download
  1. The new WhatsMiner must need this tool to monitor and upgrading firmware;
  2. High mode can be only supported by M5x and M3x series, also require the input voltage over than 230VAT,some functions can be supported only with new firmware;
  3. Support client to use compact mode;
  4. Improved the compatibility and stability of the tool, solved the issue which reported by anti-virus software by mistake.
  5. Teaching video: https://www.youtube.com/watch?v=LfdASoCgVCU
WhatsMinerTool Operating GuideV8.2.1.pdf 4MB 2023.09.12 Download 1.Please read the operation guide or view the teaching video before using whatsminertool;
2.Link: https://www.youtube.com/watch?v=LfdASoCgVCU
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